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#212096 - 05/28/10 02:50 AM Re: Wildcat hull problems? [Re: F-18 5150]
Dazz Offline
addict

Registered: 09/17/06
Posts: 434
Loc: Hobart, Tasmania, Oz.
Your right of course Rich, the only thing is i cant make up my mind which boat to make fun of, the f-16 or the 104 pretending to be a f-16 or is that the f-16 pretending to be a 104... its just so confusing.. I give up!
_________________________
Capricorn AUS 1160, 43, 7

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#212098 - 05/28/10 03:32 AM Re: Wildcat hull problems? [Re: Dazz]
Don_Atchley Offline
enthusiast

Registered: 04/21/07
Posts: 334
Loc: Seattle,Wa
I'm a manufacturing geek.
And I can tell you that the factory desires feedback.
Forums are great if you're looking for history on an old class or brand.
But something as new as the Wildcat will have been built with fresh ideas. The last thing any Operations Leader wants is to hear of a defect and not be able to analyze and implement a corrective action.
You'll get 1st class attention if you contact the factory with your data.
_________________________
Hobie Tiger 2003

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#212136 - 05/28/10 01:40 PM Re: Wildcat hull problems? [Re: mmiller]
TeamChums Offline
veteran

Registered: 08/13/07
Posts: 1242
Loc: Gulf Coast relocated from Cali...
Quote:
Since Hobie Cat has the highest reputation in the industry for warranty and technical support...


I think things like this should be posted on this forum simply to let us know about issues. That's what this forum is for. Hobie is great about taking care of issues but these issues should have been worked out in the first place before boats were sold.
One Wildcat here in Texas had the same issues. The bridle tang started pulling out of the Port hull. There will be two Wildcats racing in the GT this year, this will be a good test for the boats.
On a somewhat related note: I was recently replacing a comptip on a H16 mast and the replacement one that was just shipped from Hobie came with damage. It was clearly damaged before it was packaged up ( I guess nobody looks them over before wraping them in bubble wrap.) I thought this was a minor oversight. Hobie sends a new one. It came with the same kind of damage in the same exact spot. I know it wasn't the same one because the damage was slightly different. Hobie was good about taking care of the whole situation.
_________________________
Lee

Sail fast or get the hell out of the way.

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#212194 - 05/29/10 12:28 AM Re: Wildcat hull problems? [Re: TeamChums]
Taylor F-18 Offline
stranger

Registered: 05/10/10
Posts: 6
Whats so funny about the F 16's?

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#212212 - 05/29/10 06:36 AM Re: Wildcat hull problems? [Re: Taylor F-18]
Dazz Offline
addict

Registered: 09/17/06
Posts: 434
Loc: Hobart, Tasmania, Oz.
Karl Brogger's "squid pig" totally fun and brilliant at the same time!
_________________________
Capricorn AUS 1160, 43, 7

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#212272 - 05/30/10 07:02 PM Re: Wildcat hull problems? [Re: mmiller]
Brett Goodall Offline
member

Registered: 07/24/09
Posts: 120
Originally Posted By: mmiller


Ain't that the truth!

Since Hobie Cat has the highest reputation in the industry for warranty and technical support... it will be taken care of. We are also the only brand in the market with an actual dealer network, so access to support is far easier than for those purchasing from garage dealers and importers direct.

Hobie Cat France has responsibility for this product and has been in contact with Jacques concerning any issues with the Wild Cat.

As Jeremy said... contact your dealer with any concerns.


Miller,

I don't paticularly think this is good form, I find it rather insulting that if you honestly belive that thj this is true.

this comment has particularly insulted our North american distributer who has worked extreemly hard to support the F18 and F16 classes regardless of build.
I have been asked to post this on their behalf as they are still packing up after supplying boat for the Alter Cup.

“I am getting a bit tired of this type of complete misguided information.
I am also pretty sure that Nacra would not take too kindly to that either.

For information sake. We have 5 dealers in the US. We have an excellent warranted program that we have not had to take too much advantage of since we have excellent quality control from the beginning. Not to say we will never have a problem, but we stay on top of that. We keep close to 150k in stock on hand in the US for mediate delivery and have delivered 15 of the 16 new C2s into a depressed economy in the US alone.

We have had 2 of the top Hobie sailors join our family to handle the popularity explosion in Europe with 2B sailing...Carlyn and Darren.
We have sponsored boats for the Alter Cup 3 years in a row and are committed for 2011. In addition, we are supplying Vipers to the youth championships right before the Alter Cup next year.

AHPC, its North American distributor, Fun in the Sun and its dealers in San Diego-Long Beach, Omaha, Memphis, Fairfield-NE, Nova Scotia are primary sponsor of the North American Championships (something I only hope the other manufactures will step up to the same level).

We have the only full service including coaching for ALL sailors out there with Red Gear Racing.

We have more 2010 C2s in the US than Hobie and Nacra put together. AHPC had close to half the fleet at last years world in belgium.

So all and all I think these people need to focus their efforts on supporting an industry instead of constantly trying to tell everyone we don't exist. Let's just work on building the sport. I am not going to participate in negative politicking. The sailors are smarter than that and the proof is in the pudding. We can not order our boats fast enough. People see the quality and the service and naturally want to be a part of it.

If anyone has any questions or concerns I invite them to contact me at 727-734-0799. ""

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#212277 - 05/30/10 08:22 PM Re: Wildcat hull problems? [Re: Brett Goodall]
pgp Online   content
Carpal Tunnel

Registered: 01/29/09
Posts: 5047
"We have the only full service including coaching for ALL sailors out there with Red Gear Racing. "

+1
_________________________
Pete Pollard
Blade 702

'When you have a lot of things to do, it's best to get your nap out of the way first.


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#212287 - 05/31/10 02:19 AM Re: Wildcat hull problems? [Re: Brett Goodall]
Dlennard Offline
addict

Registered: 04/02/02
Posts: 544
Loc: Wilmington,NC
+2

AHPC is a top company and I think makes a great product and has great support. Greg sails at a lot of the us regattas and always is willing to help out. I don't even own a AHPC product but sure can see the devotion Greg puts into the company. I think Matt needs to get his facts straight.
_________________________
David Lennard
F18
http://www.emsa-sailing.org/

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#212291 - 05/31/10 05:45 AM Re: Wildcat hull problems? [Re: Dlennard]
Tony_F18 Offline
Pooh-Bah

Registered: 09/16/04
Posts: 2139
Loc: +31
Are we going to respond to everything we read that is wrong now?
IMHO factory support is only as good as your local dealer.

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#212292 - 05/31/10 06:06 AM Re: Wildcat hull problems? [Re: Tony_F18]
TEAMVMG Offline
old hand

Registered: 11/24/05
Posts: 1183
Loc: uk
The fact is, if you have an issue with a product, you are obliged to contact your supplier and give him an opportunity to rectify it before you post here and get all of us know-it-alls involved.
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Paul

teamvmg.weebly.com

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