The Aus nacra dealer isn't any better. They keep sending bent masts. I even traveled to the factory on one occasion, and the mast was bent. When I complained they said it was normal.

In the end I got sick of it. (after the mast failed) told them to send a replacement and I would never deal with the gain.

oddly enough the replacement is dead straight!

Sold the boat and replaced it with a capricorn. Much happier.