| Re: Performance catamarans - mast delivery issues
[Re: pitchpoledave]
#154150 09/05/08 10:29 PM 09/05/08 10:29 PM |
Joined: Aug 2007 Posts: 1,304 Gulf Coast relocated from Cali... TeamChums
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Posts: 1,304 Gulf Coast relocated from Cali... | Chris has a valid point. In the past, fellow sailors have had bad luck with other products from PC as well. Spinn poles for one. We have outright given up on getting a straight one from them and went with the Sunfish Upper Boom and cutting it to length. It's the same extrusion. Unfortunately PC seems to not care too much about the US sailors. I would be curious to see what the European sailors have to say about their service. The mast issue, in my opinion, is downright unexcusable. A fellow F18 sailor in Corpus had the same problem getting new sails for his '05 boat. They tried to ship Infusion sails and didn't get the order right for atleast a month or more.
Lee
Keyboard sailors are always faster in all conditions.
| | | Re: Performance catamarans - mast delivery issues
[Re: ThunderMuffin]
#154154 09/06/08 05:59 PM 09/06/08 05:59 PM |
Joined: Sep 2006 Posts: 586 Hobart, Tasmania, Oz. Dazz
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Posts: 586 Hobart, Tasmania, Oz. | The Aus nacra dealer isn't any better. They keep sending bent masts. I even traveled to the factory on one occasion, and the mast was bent. When I complained they said it was normal.
In the end I got sick of it. (after the mast failed) told them to send a replacement and I would never deal with the gain.
oddly enough the replacement is dead straight!
Sold the boat and replaced it with a capricorn. Much happier.
C2 AUS 222 by Goodall design "Darph Bobo"
| | | Re: Performance catamarans - mast delivery issues
[Re: Keith]
#154157 09/08/08 11:30 AM 09/08/08 11:30 AM | Anonymous
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Unregistered | you would think the mast could be crated up and shipped in a tube (or box) that wouldn’t crush without massive mishandling | | | Re: Performance catamarans - mast delivery issues
[Re: ]
#154158 09/08/08 12:52 PM 09/08/08 12:52 PM |
Joined: Jun 2001 Posts: 12,310 South Carolina Jake
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Posts: 12,310 South Carolina | you would think the mast could be crated up and shipped in a tube (or box) that wouldn’t crush without massive mishandling Or $40 worth of PVC tubing.
Jake Kohl | | | Re: Performance catamarans - mast delivery issues
[Re: Jake]
#154159 09/08/08 12:57 PM 09/08/08 12:57 PM |
Joined: Nov 2005 Posts: 5,582 “an island in the Pacifi... hobie1616
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Posts: 5,582 “an island in the Pacifi... | Or $40 worth of PVC tubing. Excellent solution! Cheap, easy to find, can be made up in multiple ten foot lengths, and after unpacking, you can replumb your house. US Sail Level 2 Instructor US Sail Level 3 Coach | | | Re: Performance catamarans - mast delivery issues
[Re: mikekrantz]
#154162 09/08/08 05:26 PM 09/08/08 05:26 PM |
Joined: May 2004 Posts: 1,403 Ventucky Red
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Posts: 1,403 | Twice I have shipped a mast from the west coast to the east coast (both Prindle 18 mast) and used Grable Van Lines both times - the pick up point was around the corner when I lived in Long Beach, CA.
I had stumbled across this on a lark, as I had called many freight companies for quotes. Few things:
They were cheaper than the freight companies - but you had to drop it off at thier location, work on their delivery schedule, and the receiver will need to pick it up at their location on the other end.
They checked the package when it was dropped off and helped with repacking the first time. All that had to be done was cardboard on the ends of the mast - no problem. Even left the spreaders and d-wires on. Also, put it in the trailer ASAP up top
Everything was delivered when they said it would be and is the same shape when I dropped it off. No dents, cracks, creases, bends or folds.
Maybe PC and other should look at this as, or asked to have it shipped that way. | | | Re: Performance catamarans - mast delivery issues
[Re: mikekrantz]
#154163 09/08/08 05:38 PM 09/08/08 05:38 PM |
Joined: Oct 2007 Posts: 199 Constanta, Romania isvflorin
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Posts: 199 Constanta, Romania | Just felt like throwing my 2 cents in here.
Mast delivery involves a certain amount of luck or misfortune. Even with all the care someone puts into delivering it, something may go wrong. My mast traveled A LOT untill it reached destination, and it is ok.
There are a lot of things that can be made to make the delivery secure, if someone does give a damn about it...
Still if something goes wrong it is much more important how the supplier/shipping company/insurance company handles the situation and how they manage to fix it. If they are helpful and courteous and deliver new mast then the mishap won't weigh much, but if it happens repeatedly - than someone is definitely not giving a damn on satisfying customers, supplier or shipping company...
Best of luck to all you taking delivery of new masts !!!
Florin
| | | Re: Performance catamarans - mast delivery issues
[Re: mikekrantz]
#154164 09/08/08 06:01 PM 09/08/08 06:01 PM |
Joined: Dec 2006 Posts: 2,490 On the Water P.M.
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Posts: 2,490 On the Water | The cardboard tube that PC uses is "industrial strength". I've stood and bounced on it without being able to put a dent in it. I normally use a saw to cut it open. However all of the damaged masts I've seen looked like they were run over by something while in transit. I've refused to take delivery on both PC and Hobie masts because of damages incurred in transit. Industrial strength is an understatement. When mine came I had to cut up the tube with a chainsaw to throw it out. The tube is much heavier than the mast. Of the 3 mast I have had shipped to me over the years, two of them were damaged in transit, one was damaged by the fork of a forklift, and the good one that made it, the mast was undamaged, but the tube was toast. I will say the that the packaging (industrial strength tube) plastic wrap, styrofoam support, etc. was very well done. The shippers are hard as hell on everything.
Philip USA #1006 | | | Re: Performance catamarans - mast delivery issues
[Re: mmiller]
#154166 09/09/08 07:08 PM 09/09/08 07:08 PM |
Joined: Sep 2002 Posts: 3,224 Roanoke Island ,N.C. Team_Cat_Fever
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Posts: 3,224 Roanoke Island ,N.C. |
To avoid damage, we try to ship on only our own full loads. We have many full trucks headed out every day, so that makes it easier. Yeah, I've been wondering when Performance was gonna start making Kayaks! <img src="http://www.catsailor.com/forums/images/graemlins/shocked.gif" alt="" />
"I said, now, I said ,pay attention boy!"
The cure for anything is salt water - sweat, tears, or the sea Isak Dinesen If a man is to be obsessed by something.... I suppose a boat is as good as anything... perhaps a bit better than most. E. B. White
| | | Re: Performance catamarans - mast delivery issues
[Re: mikekrantz]
#154167 09/09/08 07:56 PM 09/09/08 07:56 PM |
Joined: May 2004 Posts: 503 BrianK
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Posts: 503 | I've refused to take delivery on both PC and Hobie masts because of damages incurred in transit. There's a great point, absolutely open the shipping tube and pull the mast out before you pay or sign anything. | | |
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