Grab me at the club next time you see me there. Can run through and check over things for you. Otherwise Scotty and Alice should be able to help if they are around.
Since mast is new it should be clean. May be a case of luff curve not quite fitting the mast, but easiest to check on location. Have you compared to the other Vips? And the standard rope supplied is rather thick, 4mm is good. Not sure if Constant Wind would have any dyneema, may have to order in.
And for spinny drops, the spacer between top point to first loop should be around a foot. This spreads out the lump making it easier to douse. Shouldn't need to lube up.