Is your sail treated to be slippery? Most guys spay their chutes and snuffers liberally with McLube during a dry run of the spin beach side, or alternatively coat the chute with a product such as Holmenkol Seal n glide to make them go in a bit easier. Crispy new chutes can be cranky for a little while until they 'break in' to the routine of snuffing. Its sort of a given for a new chute.