What does "lack of support mean"?

No paid rock stars to give high profile events support?

No charter boats available at Continentals?

Failure to deliver product in a timely manner at discount?

No factory PR or give away crap for events and other marketing type stuff?

Its and interesting question... What should a factory do to support the boat?

When should the factory back out and let the boat owners organize the class?

What should support look like at that point? Throw a big party at continentals