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Detached rear crossbar of Hobie Getaway #99001
02/16/07 10:17 AM
02/16/07 10:17 AM
Joined: Feb 2007
Posts: 4
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amanyaraact Offline OP
stranger
amanyaraact  Offline OP
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Joined: Feb 2007
Posts: 4
Hi, I'm new in the sailing community and I seek the wisdom of our more esteemed and experienced colleagues.

I'm working for a resort and along with the beach, I'm in charge of several Hobie units, one of them being a Hobie Getaway. We've been using them almost daily without any problem until a week ago (Feb 9). Apparently the socket where the rear crossbar is attached to slightly detached from the hull and sank a quarter inch into the interior. I was told that this is a warranty issue and that it must be replaced. That's well and good but I've got guests who are aching to use it and we are on President's Day Weekend.

Could any of you give me an advice as to how I can temporarily fix this problem until I receive a replacement?

If you want to see pictures of the damage you may e-mail me personally at [email]amanyaraact@amanresorts.com.[/email]

Chester

Attached Files
99510-P1010027.JPG (255 downloads)
-- Have You Seen This? --
Re: Detached rear crossbar of Hobie Getaway [Re: amanyaraact] #99002
02/16/07 10:49 AM
02/16/07 10:49 AM
Joined: Jun 2001
Posts: 12,310
South Carolina
Jake Offline
Carpal Tunnel
Jake  Offline
Carpal Tunnel

Joined: Jun 2001
Posts: 12,310
South Carolina
Chester,

We've been recently discussing this here and the US Hobie Factory reps have been involved as well (they'll probably chime in soon). Repair of that is probably not very likely because of the cross-linked polyethylene used in construction to make it tough and cost effective - nothing will really stick to it well.


Jake Kohl
Re: Detached rear crossbar of Hobie Getaway [Re: Jake] #99003
02/16/07 11:51 AM
02/16/07 11:51 AM
Joined: Jul 2004
Posts: 2,718
St Petersburg FL
Robi Offline
Carpal Tunnel
Robi  Offline
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Posts: 2,718
St Petersburg FL
And to add to what Jake said.

If you are in the US dont do it. Knowing the case hungry lawyers, you make a temp fix and something were to happen you are looking losing your job and the resort at a huge lawsuit.

Tell the guest the boat is broken and cannot be used.

Re: Detached rear crossbar of Hobie Getaway [Re: amanyaraact] #99004
02/16/07 01:07 PM
02/16/07 01:07 PM
Joined: Jun 2001
Posts: 1,252
California
mmiller Offline
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mmiller  Offline
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Posts: 1,252
California
This does not look to be a problem by looking at this one picture. This is not related to any other discussion I have been having in these forums.

It is somewhat common to see the aluminum sleeve dimension not fit the plastic width exactly. It is possible that it has not actually slipped, but may have been in that position all along. The part "floats" a bit left or right in the mold. The molds are aluminum and expand a bit over time. We have had to modify the sleeve length at times to get a better fit.

The sleeve is a reinforcement for the crossbar tube. If there were to be an actual problem, the hull would crack as the tube is twisted. That is a subject we have discussed here. The problem (when cracking) is a plastic molding issue where there either is not enough material back there or the plastic is undercooked.

so... a non issue as far as I can tell from the photo.

If there is other damage not shown in this photo or you want to contact Hobie, contact the distributor where you purchased the boat first. You can also contact Hobie directly through our own website at www.hobiecat.com and through our forums on that website.


Hobie Cat Forums
Matt Miller
Hobie Cat Company
Re: Detached rear crossbar of Hobie Getaway [Re: mmiller] #99005
02/16/07 01:12 PM
02/16/07 01:12 PM
Joined: Jun 2001
Posts: 12,310
South Carolina
Jake Offline
Carpal Tunnel
Jake  Offline
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Posts: 12,310
South Carolina
hah...I didn't even realize there was a picture...I had envisioned that the beam sunk downward into the hull. <img src="http://www.catsailor.com/forums/images/graemlins/tongue.gif" alt="" />


Jake Kohl
Re: Detached rear crossbar of Hobie Getaway [Re: Jake] #99006
02/16/07 02:07 PM
02/16/07 02:07 PM
Joined: Jul 2004
Posts: 2,718
St Petersburg FL
Robi Offline
Carpal Tunnel
Robi  Offline
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Posts: 2,718
St Petersburg FL
oh and please cut that nail, men with long nails, well that aint manly. <img src="http://www.catsailor.com/forums/images/graemlins/laugh.gif" alt="" />

Re: Detached rear crossbar of Hobie Getaway [Re: Robi] #99007
02/16/07 02:30 PM
02/16/07 02:30 PM
Joined: Mar 2006
Posts: 29
syracuae
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cheech Offline
newbie
cheech  Offline
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syracuae
he's proly one of those guitar player types, that may be a mitigating circumstance depending on what he plays.


Cheech U-204
Re: Detached rear crossbar of Hobie Getaway [Re: cheech] #99008
02/16/07 02:57 PM
02/16/07 02:57 PM
Joined: Jul 2006
Posts: 304
H
Hullflyer1 Offline
enthusiast
Hullflyer1  Offline
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Is the tramp as tight as it can be? Turn the boat on its side and use vise grips to pull down on the center lacing to get it real tight, then turn it back up and tighten the back lacing. There are no bolts holding hulls and crossbars together, the tramp must be as tight as possible.

Re: Detached rear crossbar of Hobie Getaway [Re: Robi] #99009
02/16/07 03:32 PM
02/16/07 03:32 PM
Joined: Jun 2001
Posts: 12,310
South Carolina
Jake Offline
Carpal Tunnel
Jake  Offline
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Posts: 12,310
South Carolina
Quote
oh and please cut that nail, men with long nails, well that aint manly. <img src="http://www.catsailor.com/forums/images/graemlins/laugh.gif" alt="" />


This coming from a Neanderthal...that's pretty funny.

[Linked Image]


Jake Kohl
Re: Detached rear crossbar of Hobie Getaway [Re: Jake] #99010
02/16/07 04:03 PM
02/16/07 04:03 PM
Joined: Jul 2004
Posts: 2,718
St Petersburg FL
Robi Offline
Carpal Tunnel
Robi  Offline
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Posts: 2,718
St Petersburg FL
Quote
Quote
oh and please cut that nail, men with long nails, well that aint manly. <img src="http://www.catsailor.com/forums/images/graemlins/laugh.gif" alt="" />


This coming from a Neanderthal...that's pretty funny.

[Linked Image]
[geico caveman]What is that supposed to mean? Are you being funny? I find zero humor in that comment. <img src="http://www.catsailor.com/forums/images/graemlins/mad.gif" alt="" />[/geico caveman]


<img src="http://www.catsailor.com/forums/images/graemlins/grin.gif" alt="" /> <img src="http://www.catsailor.com/forums/images/graemlins/wink.gif" alt="" />

Re: Detached rear crossbar of Hobie Getaway [Re: Robi] #99011
02/16/07 05:10 PM
02/16/07 05:10 PM
Joined: Feb 2007
Posts: 4
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amanyaraact Offline OP
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amanyaraact  Offline OP
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Posts: 4
Wow hey guys thanks a lot for the reply. Actually Hullflyer1 the tramps were just tightened that same morning so all of us were thinking that maybe we tightened it too much if it was possible.

Mmiler, if you take a look at the picture, it sank a quarter inch into the hull. I used a quarter so that it would be easier to see on a two dimensional picture. Ideally it should be on the same level as the hull.

Robi, thanks for the tip, I actually had that in mind. We're a high class resort in Turks and Caicos and a lot of our guest are from NY. So I definitely will not risk litigation. Besides we don't charge our guests for the use of the Cats. And I'll tell my guy to cut his nails. We came from the Philippines and cheech is right, he does play the guitar.

Anybody from Hobie in this forum? I already contacted our retailer Water-play.com but we have not received a reply. Help.

Re: Detached rear crossbar of Hobie Getaway [Re: amanyaraact] #99012
02/16/07 05:17 PM
02/16/07 05:17 PM
Joined: Aug 2003
Posts: 241
Largo, Florida
papayamon2 Offline
enthusiast
papayamon2  Offline
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Joined: Aug 2003
Posts: 241
Largo, Florida
Um, better check Matt Miller's avatar again! I think he's probably got a pretty reliable point of view in this case...

Re: Detached rear crossbar of Hobie Getaway [Re: amanyaraact] #99013
02/16/07 05:25 PM
02/16/07 05:25 PM
Joined: Jun 2001
Posts: 1,252
California
mmiller Offline
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mmiller  Offline
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Posts: 1,252
California
Quote
Anybody from Hobie in this forum?


Yep... that would be me.

1/4" sunk into the hull? Laterally, I am assuming, is what you are showing with the quarter (a dime I think). It looks fine to me. The "sleeve" is the molded-in tube the crossbar slides into. These do not typically slip after molding. There are hoops extending downwards that plastic forms around and ridges along the tube that the plastic locks into.

What is possible... is that the crossbar is not fully seated. I simply butts up against the hull on the inboard side. It would then appear to be recessed in the outside of the hull. Perhaps the stop plate on the inboard side is not up against the inside of the hull? If you were to sail it... that should pull together if the tramps are tight.

I sent an email earlier today. You could send more photos for me to see.

Nice resort by the way! WOW!

[Linked Image]

Gallery from their website:

http://amanresorts.com/yara/gallery.htm

Re: Detached rear crossbar of Hobie Getaway [Re: mmiller] #99014
02/16/07 05:28 PM
02/16/07 05:28 PM
Joined: Jun 2001
Posts: 1,252
California
mmiller Offline
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mmiller  Offline
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Joined: Jun 2001
Posts: 1,252
California
I better come down and look at it.

<img src="http://www.catsailor.com/forums/images/graemlins/smile.gif" alt="" />


Hobie Cat Forums
Matt Miller
Hobie Cat Company
Re: Detached rear crossbar of Hobie Getaway [Re: mmiller] #99015
02/16/07 05:33 PM
02/16/07 05:33 PM
Joined: Jul 2004
Posts: 2,718
St Petersburg FL
Robi Offline
Carpal Tunnel
Robi  Offline
Carpal Tunnel

Joined: Jul 2004
Posts: 2,718
St Petersburg FL
What island is that?

Re: Detached rear crossbar of Hobie Getaway [Re: Robi] #99016
02/16/07 05:56 PM
02/16/07 05:56 PM
Joined: Jun 2001
Posts: 1,252
California
mmiller Offline
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mmiller  Offline
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Posts: 1,252
California
Quote
high class resort in Turks and Caicos


575 miles southeast of Miami and 39 miles south east of Mayaguana in the Bahamas


Hobie Cat Forums
Matt Miller
Hobie Cat Company
Re: Detached rear crossbar of Hobie Getaway [Re: mmiller] #99017
02/16/07 05:57 PM
02/16/07 05:57 PM
Joined: Jun 2001
Posts: 12,310
South Carolina
Jake Offline
Carpal Tunnel
Jake  Offline
Carpal Tunnel

Joined: Jun 2001
Posts: 12,310
South Carolina
Quote
I better come down and look at it.

<img src="http://www.catsailor.com/forums/images/graemlins/smile.gif" alt="" />


Matt, need a hand?


Jake Kohl
Re: Detached rear crossbar of Hobie Getaway [Re: Jake] #99018
02/16/07 06:14 PM
02/16/07 06:14 PM
Joined: Sep 2005
Posts: 16
Pensacola Beach, Fl.
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CaptainKirk Offline
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Pensacola Beach, Fl.
Having been in the rental business since 1974 and a hobie dealer for most of that time I agree with Matt that there is nothing to worry about. There were a few hull problems with the very early Getaways but since then I haven't seen anything. However I am willing "under duress" to come down with Matt and Jake---Have a Moheto (did I spell that right?) and check the situation.
Capt. Kirk


OLD DOG
Re: Detached rear crossbar of Hobie Getaway [Re: CaptainKirk] #99019
02/16/07 06:21 PM
02/16/07 06:21 PM
Joined: Jun 2001
Posts: 1,252
California
mmiller Offline
veteran
mmiller  Offline
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Joined: Jun 2001
Posts: 1,252
California
Hey Kirk! Yeah. I will need a team. Those Getaways are a bit heavy.

I wanted to reassure Chester that if there is a problem with the hull, we will replace it.

Also, Ilan and the Waterplay gang are at the Miami International boat show this week... through Monday night, so they may be slow to respond.


Hobie Cat Forums
Matt Miller
Hobie Cat Company
Re: Detached rear crossbar of Hobie Getaway [Re: mmiller] #99020
02/16/07 06:57 PM
02/16/07 06:57 PM
Joined: Aug 2005
Posts: 2,921
Michigan
PTP Offline
Carpal Tunnel
PTP  Offline
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Posts: 2,921
Michigan
I'll join Kirk so I can bug him in person rather than by phone <img src="http://www.catsailor.com/forums/images/graemlins/smile.gif" alt="" />

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