In response to the Hobie Cat representative.
I agree it is a fact that sails deteriorate, and delamination will occur. I agree that the people of the great ol' USA have gone sue happy, and want to make an easy buck, or get something for free. I know you guys are inundated with crap like that all the time, and I would'nt really want to be a Hobie Cat lawyer, But:
The reason people dislike dealers and manufacturers so much is because of "attitudes" like yours. You could have made your point and left out the statement about the lawsuit, which I personally thought was offensive to one of YOUR customers. Maybe I am wrong, but if you dismiss all requests for answers regarding the problems of your products with responses like that, you soon will not have customers to be-little.
David Mosley
www.seacats.org