My experience with Comcast has been terrible over the last 24 years. Constantly raising rates, intermitant internet connecions, rude and argumentative customer service people, technicians who don't bother to show up for appointments, several weeks (or months) to complete repairs, and no follow-up to see if they actually resolved the problems.

I switched to AT&T U-Verse as soon as it was offered in my neighborhood. No technical problems, friendly customer service, better channel selection. I'm paying about the same, but MUCH happier!

(I told Comcast's retention department I wouldn't switch back if it were free!)