Originally Posted by brucat
Two words: Standard Horizon

Best customer service I have ever experienced, for any product, in my life. The radios are great too.

That has not been my experience with them.

The transmit performance of my SH radio is significantly worse than my Uniden - even though it's supposed to have an extra watt of power (6W vs 5W).

Standard Horizon also doesn't answer their e-mail. I send an inquiry re: a replacement belt clip a month ago. Nada.

Meanwhile, my Uniden is a tank - it won't float, but I can abuse the crap out of it and it just keeps on going. It came with two batteries and a dual charger. I did drop it on volume/squelch knob once and bent it (still worked fine) - sent it in and they fixed it / returned it in two weeks, flat rate ($56) repair.