Personally I don't think there is any ill will on the part of Matt and VectorWorks Marine section of the Vectorwork company. Hence the reluctance to charge you. Matt and VWM is really trying to do their best to get stuff done properly. But sometimes the Gods really do seem to have other plans. Sometimes it is even a bit tragic. I really do hope the stuff is sorted out soon as the boat I test sailed this weekend is definately worth it. It is also time to cut down on the order listing.
I also really wish for you to have the boat soon Bruce, it is definately time for that. I feel it is a real pitty you got what seems to be the full broadside of the mishaps.
If it is any consilation, I just fully rigged up my boat yesterday (didn't get to sail it, no wind) and hence haven't sailed this year. Halve my season is over. Back at the beginning I only needed to replace one bolt and have an eye in my trampoline repaired. Not even an imported eye and the bolt had only a rusty nutt on it and I could have continue sailing like that. But I decided to do things right and get these things sorted out. Although I really did need to improve on spreading the bolt loads on my hulls, so I decided to do that at the same time. Minimize the boat-out-of-order time so to say. Well the end of the story you guys know. I rigged up my boat only yesterday and haven't sailed it this year. Actually yesterday I manually repaired the trampoline after it was "repaired" by a professional sailmaker who had it for weeks. It was the only way to get the boat ready now and not have to wait another two weeks for the repair to be repaired professionally.
I'm expecting the last ordered items to come in this week and then she be fully race ready. Sometimes little things (and suppliers) can really hold you up.
Wouter