Bobcat,
Didn't the crates have "FRAGILE" stencilled all over them ? <img src="http://www.catsailor.com/forums/images/graemlins/confused.gif" alt="" /> I would have thought with such precious contents that the shipping and handling crews would have taken more care. Maybe a double thickness of ply in the centre area would have helped prevent puncturing the inner layer. Are you able to get the damage repaired under insurance ?
Regards,
Peter