Wow hey guys thanks a lot for the reply. Actually Hullflyer1 the tramps were just tightened that same morning so all of us were thinking that maybe we tightened it too much if it was possible.

Mmiler, if you take a look at the picture, it sank a quarter inch into the hull. I used a quarter so that it would be easier to see on a two dimensional picture. Ideally it should be on the same level as the hull.

Robi, thanks for the tip, I actually had that in mind. We're a high class resort in Turks and Caicos and a lot of our guest are from NY. So I definitely will not risk litigation. Besides we don't charge our guests for the use of the Cats. And I'll tell my guy to cut his nails. We came from the Philippines and cheech is right, he does play the guitar.

Anybody from Hobie in this forum? I already contacted our retailer Water-play.com but we have not received a reply. Help.