I recently purchased a wave from Tiki Watersports in Key Largo Florida. When i sailed the first voyage I found the the boat turned so hard left that if I took my hands off of the tiller crossbar it would tack by itself and turn an entire 360. I was only in the keys for a couple of days and Bob Chester, owner got Steve Lomeyer to help me the very next day. Steve got off of the plane drove to the keys from a trip in the bahamas and met me at the UKSC and proceeded to take measurements and swap parts. Once it was determined that the problem was in the rudders (maufactures defect) he went back to the shop and had to take another boat entirely out of both boxes to get the new rudders from another new boat. He came back with the new rudders and Off I went finding the new rudders fixed the problem.
Just wanted to let everyone know that sails a wave or hobie product how easy it was dealing with these guys and what a great group of guys we have in Tiki Watersports!
Thanks Bob and Steve!
