| |  Real Service #174864
04/14/09 08:58 PM 04/14/09 08:58 PM |
Joined: Jun 2001
Posts: 1,911
South Florida & the Keys arbo06  OP
Pooh-Bah
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OP
Pooh-Bah
Joined: Jun 2001
Posts: 1,911
South Florida & the Keys | I have to share my experience with Carla at Coconut Grove Sails and Canvas.
I am still blown away by the way they took care of me and my purchase. The technical advice that I received from John was unexpected and greatly appreciated.
They will be embarassed by this post because they don't do what they do for recognition, that is just the way that they are,good people.
There are many people to go to for marine fabric needs, I'll never go any where else.
Eric
ps I am in the garage putting the finishing touches on the boom, watching TV and having a beer or 3.
Eric Arbogast
ARC 2101
Miami Yacht Club
| | | Re: Real Service
[Re: arbo06]
#174865
04/14/09 09:28 PM 04/14/09 09:28 PM |
Joined: Apr 2002
Posts: 805
Gainesville, FL 32607 USA dacarls
old hand
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old hand
Joined: Apr 2002
Posts: 805
Gainesville, FL 32607 USA | I agree- for several episodes of rapid & excellent sail mods. Just remember- don't use email.
Dacarls:
A-class USA 196, USA 21, H18, H16
"Nothing that's any good works by itself. You got to make the damn thing work"- Thomas Edison
| | | Re: Real Service
[Re: dacarls]
#174869
04/14/09 09:44 PM 04/14/09 09:44 PM |
Joined: Jun 2001
Posts: 1,911
South Florida & the Keys arbo06 OP
Pooh-Bah
|
OP
Pooh-Bah
Joined: Jun 2001
Posts: 1,911
South Florida & the Keys | Phone or face is always best. Carla leaves her cell # on the message at CGS&C. My largest impression was that they REALLY cared about the result and will be there later if needed.
Service and Quality.
Eric Arbogast
ARC 2101
Miami Yacht Club
| | | Re: Real Service
[Re: arbo06]
#174894
04/15/09 06:02 AM 04/15/09 06:02 AM |
Joined: Sep 2002
Posts: 3,224
Roanoke Island ,N.C. Team_Cat_Fever
Carpal Tunnel
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Carpal Tunnel
Joined: Sep 2002
Posts: 3,224
Roanoke Island ,N.C. | They've done a bunch of small repairs for me and always did a top notch job that is better than new.They treated the small repairs the same as the rest.Good Folks, for sure.
Todd
"I said, now, I said ,pay attention boy!"
The cure for anything is salt water - sweat, tears, or the sea
Isak Dinesen
If a man is to be obsessed by something.... I suppose a boat is as good as anything... perhaps a bit better than most.
E. B. White
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