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New Boat Warranty #237976
09/21/11 10:38 AM
09/21/11 10:38 AM
Joined: Dec 2005
Posts: 443
Edmonton, Alberta, Canada
bobcat Offline OP
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bobcat  Offline OP
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Edmonton, Alberta, Canada
I have been unsuccessful in getting a copy of a VectorWorks Marine warranty on a Blade.

Working on the assumption that such a thing existed, I expect that Falcon Marine is using a copy/paste version of the VM warranty.

The only reference to warranty that I was able to find on the Falcon Website was regarding if you got a dark colored boat.
"Black or near black colors will not be warranted."

Did any Falcon owners get anything other than a handshake when they bought their boat?

Are these boats even covered under any sort of warranty?

I would even be interested in what AHPC and Stealth are offering for warranties on their boats.

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Re: New Boat Warranty [Re: bobcat] #237977
09/21/11 10:48 AM
09/21/11 10:48 AM
Joined: Jun 2005
Posts: 302
Daytona Beach Florida
O
orphan Offline
enthusiast
orphan  Offline
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Joined: Jun 2005
Posts: 302
Daytona Beach Florida
Why not just pick up the phone and call?

Re: New Boat Warranty [Re: orphan] #238011
09/21/11 11:47 AM
09/21/11 11:47 AM
Joined: Dec 2005
Posts: 443
Edmonton, Alberta, Canada
bobcat Offline OP
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Good point. I am trying to figure out what rights the owners have. I am curious about what has actually been put into writing.

I am trying to have a discussion that doesn't involve voicemail and international calling fees.

Re: New Boat Warranty [Re: bobcat] #238030
09/21/11 12:09 PM
09/21/11 12:09 PM
Joined: Apr 2002
Posts: 695
Ft. Pierce, Fl. USA
Seeker Offline
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Seeker  Offline
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Ft. Pierce, Fl. USA
If you call Matt you can get a definitive answer to your warranty question...the time you are spending beating around the bush is way more valuable than a $5 dollar phone call...My sister lives in your city and I talked to her on my cell ( I live 90 miles south of Matt) for 60 minutes for $26 bucks...how long would it take for Matt to give you a yes or no answer if the boat is under any kind of warranty?

Since no one else seems to have experienced anything like your problem with the Blade, it makes me wonder if any moisture got in the laminate at the cracking area and froze in your -30 degree winter weather...no boat would hold up to that...


Re: New Boat Warranty [Re: Seeker] #238042
09/21/11 12:32 PM
09/21/11 12:32 PM
Joined: Apr 2002
Posts: 695
Ft. Pierce, Fl. USA
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A quick check shows that Hobie's and AHPC warranty is just 2 years...NACRA doesn't say on their web site...so to expect Matt or Vector Works to warranty a 5 year old boat would seem two and one half times beyond what other manufacturers are willing to stand behind their products.

Re: New Boat Warranty [Re: Seeker] #238091
09/21/11 02:41 PM
09/21/11 02:41 PM
Joined: Dec 2005
Posts: 443
Edmonton, Alberta, Canada
bobcat Offline OP
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I have to discount the freezing thing as this is way up on hull sides where there should be no water penetration issues. I would also suggest that I am not alone in my struggles with a 2006 model boat.

I personally did not expect any actual warranty benefits as evidenced by my initiating repairs before attempting to begin a discussion on the risks of building to minimum weight. That discussion went off-topic in two different directions so I brought one of the conversations to this thread.
Many others brought up the warranty question, including the concept of a "introduction series warranty issue ".

Now if this hypothetically was a car forum and I wanted to compare new car warranties would I be shunned? Would people suggest I call the president of Ford? Would you be satisfied with an out of warranty 5 year old car that suffered rust penetrations so severe that the car becomes unusable?

I have noticed that there is a certain elephant who isn't in the room. Phones, emails and IM's do work both ways.


Re: New Boat Warranty [Re: bobcat] #238102
09/21/11 06:38 PM
09/21/11 06:38 PM

M
MarkMT
Unregistered
MarkMT
Unregistered
M



June 2005 VWM Blade warranty attached.

Attached Files
Beach cat Warranty.pdf (331 downloads)
Re: New Boat Warranty [Re: ] #238104
09/21/11 06:53 PM
09/21/11 06:53 PM

M
MarkMT
Unregistered
MarkMT
Unregistered
M



Btw, I had a few issues with my 2005 Blade, but nothing too surprising for a new model and all were taken care of under warranty.

Re: New Boat Warranty [Re: ] #238107
09/21/11 07:09 PM
09/21/11 07:09 PM
Joined: Dec 2005
Posts: 443
Edmonton, Alberta, Canada
bobcat Offline OP
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bobcat  Offline OP
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Edmonton, Alberta, Canada
Thanks for the copy.


Quote
During the partial warranty period, extending for 5 years, VMI will cover the hulls only on a graduated basis. A deductible of 20% of the hulls value will be applied per year to the warranty settlement.


Re: New Boat Warranty [Re: bobcat] #238128
09/22/11 07:14 AM
09/22/11 07:14 AM
Joined: Nov 2005
Posts: 141
M
mini Offline
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mini  Offline
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M

Joined: Nov 2005
Posts: 141
WTF

This boat was built by Vectorworks, no? Have you bothered to call them about any issues you may have?
I know Matt and he usually does not say much unless you ask a specific question, but he has always been willing to try and help me out.

I would say that if you feel the need to whine on a public forum, then you should not be surprised to only get help from the other forum junkies.

Re: New Boat Warranty [Re: mini] #238131
09/22/11 09:41 AM
09/22/11 09:41 AM
Joined: Dec 2005
Posts: 443
Edmonton, Alberta, Canada
bobcat Offline OP
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bobcat  Offline OP
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Posts: 443
Edmonton, Alberta, Canada
You do realize that VectorWorks spun off their 'beachcat' division? Any liabilities would probably have assigned to the spin off.

Matt:
Can you help me out here? I am having an issue with my hulls. What do you think I should do?

There I said it.

Re: New Boat Warranty [Re: bobcat] #238137
09/22/11 10:33 AM
09/22/11 10:33 AM
Joined: Jan 2009
Posts: 5,525
pgp Offline
Carpal Tunnel
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Joined: Jan 2009
Posts: 5,525
Try the phone. The number is on his web site.

I can't imagine any businessman having this conversation in public.


Pete Pollard
Blade 702

'When you have a lot of things to do, it's best to get your nap out of the way first.

Re: New Boat Warranty [Re: pgp] #238208
09/22/11 08:27 PM
09/22/11 08:27 PM
Joined: Dec 2005
Posts: 443
Edmonton, Alberta, Canada
bobcat Offline OP
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bobcat  Offline OP
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Posts: 443
Edmonton, Alberta, Canada
I don't understand what would be so embarrassing for him. He seems to have the leading warranty in the industry.

I have come to realize that one needs to consider the warranty along with other attributes when boat shopping.

I thought Karl would be able to tell us about the AHPC one.

One last thing, I haven't hidden behind the internet here. My Sail Number is on here along with other details in my profile. If there was anything any business man felt he couldn't discuss in public, he knows how to contact me in private.

Re: New Boat Warranty [Re: bobcat] #238223
09/23/11 01:46 AM
09/23/11 01:46 AM
Joined: May 2003
Posts: 4,451
West coast of Norway
Rolf_Nilsen Offline

Carpal Tunnel
Rolf_Nilsen  Offline

Carpal Tunnel

Joined: May 2003
Posts: 4,451
West coast of Norway
Well, when I have a problem I usually go to the person who can fix it. I dont go asking about it on the web unless I have run out of quicker options.

Re: New Boat Warranty [Re: Rolf_Nilsen] #238231
09/23/11 08:53 AM
09/23/11 08:53 AM
Joined: Dec 2005
Posts: 443
Edmonton, Alberta, Canada
bobcat Offline OP
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bobcat  Offline OP
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Posts: 443
Edmonton, Alberta, Canada
You see, that is what I don't understand. I am fixing THE problem, although with some input from a website.

The other problem I have is that I have been forced to contemplate buying another boat and asking myself, from what manufacturer?

So I asked, is paying for minimum weight worth it?
And then I asked, how do the warranties compare?

Never did I ask "Is this covered?" All though many others did.

What did I find out? That everyone seems a bit touchy.

I am a bit touchy too. I bought a brand new Ranger for considerably less than I paid for a brand new Blade. And yet I anticipate it to last much longer than five years of year around use.

Re: New Boat Warranty [Re: bobcat] #238233
09/23/11 09:13 AM
09/23/11 09:13 AM
Joined: May 2003
Posts: 4,451
West coast of Norway
Rolf_Nilsen Offline

Carpal Tunnel
Rolf_Nilsen  Offline

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Joined: May 2003
Posts: 4,451
West coast of Norway
I would suggest trying to be a bit more clear in your questioning then as "everbody" seems to misunderstand your questions.

Re: New Boat Warranty [Re: Rolf_Nilsen] #238236
09/23/11 10:01 AM
09/23/11 10:01 AM
Joined: Dec 2005
Posts: 443
Edmonton, Alberta, Canada
bobcat Offline OP
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bobcat  Offline OP
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Posts: 443
Edmonton, Alberta, Canada
My apologies for putting some color to the issue.

How do F16 manufacturer's warranties compare?

Re: New Boat Warranty [Re: bobcat] #238246
09/23/11 11:21 AM
09/23/11 11:21 AM
Joined: Feb 2005
Posts: 4,118
Northfield Mn
Karl_Brogger Offline
Carpal Tunnel
Karl_Brogger  Offline
Carpal Tunnel

Joined: Feb 2005
Posts: 4,118
Northfield Mn
Originally Posted by bobcat
I thought Karl would be able to tell us about the AHPC one.


That is insinuating I know what it is.....
Probably a topic I should brush up on.


I'm boatless.
Re: New Boat Warranty [Re: bobcat] #238282
09/24/11 07:09 AM
09/24/11 07:09 AM
Joined: Jun 2002
Posts: 806
Toronto, Ontario
pitchpoledave Offline
old hand
pitchpoledave  Offline
old hand

Joined: Jun 2002
Posts: 806
Toronto, Ontario
Nacra warranty is 2 years on everything. That is the legal requirement in the EU so I suspect other builders are the same.
Nacra warranty used to be 5 years on a pro rated basis.


Moderated by  Damon Linkous, phill, Rolf_Nilsen 

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