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So, who used to do those jobs? Americans?


At my company at least, Americans still do that job. Nobody was "let go" because we openned up shop over in India. Reference my previous comment about working 16 hour days. That kind of workload isn't sustainable - and I wasn't the only teammember sufferring from long nights in the office.

Fact of the matter is that we couldn't find any more qualified people to hire at the rate at which we needed to hire them when we got a huge bolus of work. India was the logical solution from a resource management perspective. However, as our competitors have found out, it costs more overall to hire over there since its requires more domestic human resources to effectively manager and quality check what comes out of there.