There are some excellent car forums out there. The better ones are very organized, and have lots of moderators. God only knows how people that that much free time...
Anyway, one of the potential causes of this is the structure here. The main place that people are pointed is the open forum. The community here is nice enough not to scream at newbies to do a search (that's the downside of some of the car sites, people become jerks if they don't think you've spent enough hours searching).
Mike