I figured I might as well chronicle my insurance experience with Progressive on the claim for the sail...so here goes...I have been really impressed with Progressive Insurance to date although I have not had a claim. I like to keep notes on these sort of things so I figured I might as well share.

This morning at about 10:15am I called the national Progressive claim number and got to a rep about 20 seconds after entering my policy number. I gave her some details about the incident but I left the police report number in my car...said I would have to get that back to them (she said "no problem"). Everything was entered and she said a claim person would contact me within two hours.

I got back to my desk at 11am after a meeting and my wife had sent me an email that the local claim person had already called the house after trying my work number and my cell phone number (I was in a meeting and my PDA phone is with our IT department for some data problem). She said he wanted to know how much to write the check for....

so far so good...I don't have a replacement quote yet so it looks like I'm going to be the delay in the process at this point. I called the guy back but got a voicemail...I'll wait to leave him a message until I have my cell phone back this afternoon.

Jake