"You're getting slammed by the get it done before going to lunch and the early evening users. Your provider hasn't done a good job of network design. Probably easy fix is to add some T-3 or OC-3c circuits to improve connectivity to the WAN." I've no clue what that means but thanks anyway.
It's basically more big data pipes. It would also entail reengineering how the users on the last mile connect to them. A traffic study should be the first step.
