A bit defensive I think. You probably need to put down whatever it is that ARC's been having you smoke :P
Tad -- grow up buddy.... that's just plain uncalled for writing something like that -- especially something you know nothing about.
Tom Haberman and Bill Roberts will support you with as much help and beyond anything you will probably receive from any boat manfacturer. I've had Hobies, Prindles, Nacras and a Stiletto, and these are good guys. Give them a chance, and enough with the flaming. This is a small operation and they don't exactly have a large staff to cover the bases. Look around --- how many of these boats do you see around? Aquarius builds them one at a time. They're kind of specialized too. They have always gotten back to me in a timely manner and I usually just call them direct.
I might add that the Haberman family has recently had a death in the family and this has probably had something to do with their lack of response. This has been a long drawn out ordeal. Cut them some slack.
Just my 2 cents.
