| Kokatat Kudos #154654 09/09/08 03:32 PM 09/09/08 03:32 PM |
Joined: Jul 2001 Posts: 1,200 Vancouver, BC Tornado OP
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Posts: 1,200 Vancouver, BC | Just had my Kokatat Super Nova Tropos drysuit returned from repair. They found the leak, fixed it, slapped on two new wrist seals and return shipped...all no charge!
Impressive.
Mike Dobbs Tornado CAN 99 "Full Tilt"
| | | Re: Kokatat Kudos
[Re: David_Melcon]
#154656 09/09/08 04:21 PM 09/09/08 04:21 PM |
Joined: Jun 2001 Posts: 12,310 South Carolina Jake
Carpal Tunnel
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Carpal Tunnel
Joined: Jun 2001
Posts: 12,310 South Carolina | You'll never see better customer service from a manufacturer.
Jake Kohl | | | Re: Kokatat Kudos
[Re: Jake]
#154657 09/09/08 05:20 PM 09/09/08 05:20 PM |
Joined: May 2004 Posts: 1,403 Ventucky Red
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Posts: 1,403 | You'll never see better customer service from a manufacturer. Garmin too! | | | Re: Kokatat Kudos
[Re: Ventucky Red]
#154658 09/09/08 05:31 PM 09/09/08 05:31 PM |
Joined: Jul 2001 Posts: 1,200 Vancouver, BC Tornado OP
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Posts: 1,200 Vancouver, BC | You'll never see better customer service from a manufacturer. Garmin too! YUP! Was enquiring about getting an old GPS III+ until repaired for the $125 flat rate...when they suggested trying a new antenna...which they then proceeded to send me for free (retails for $25 on the website). Worked!
Mike Dobbs Tornado CAN 99 "Full Tilt"
| | | Re: Kokatat Kudos
[Re: David_Melcon]
#154659 09/09/08 07:54 PM 09/09/08 07:54 PM |
Joined: Dec 2004 Posts: 23 hobiekite
stranger
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stranger
Joined: Dec 2004
Posts: 23 | dave
don't get the rubber booties go for gortex, more money but well worth it. much easier to get in and out of your neoprene boots.
bernd
nacra 5.8
h16
new york
| | | Re: Kokatat Kudos
[Re: David_Melcon]
#154660 09/10/08 12:13 AM 09/10/08 12:13 AM |
Joined: Jul 2001 Posts: 1,200 Vancouver, BC Tornado OP
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Posts: 1,200 Vancouver, BC | My son and I have also had good experiences dealing with Kokatat. I will be sending my drysuit in before winter to have the ankle cuffs replaced with booties as I am tired of having wet feet. Well if you go for latex booties, you'll still get your feet wet...either from sweat or from when they break (typically within a few months). Get the breathable (Goretex or Tropos) fabric booties...way better!
Mike Dobbs Tornado CAN 99 "Full Tilt"
| | | Re: Kokatat Kudos
[Re: Tornado]
#154661 09/10/08 06:20 AM 09/10/08 06:20 AM |
Joined: Jun 2001 Posts: 12,310 South Carolina Jake
Carpal Tunnel
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Carpal Tunnel
Joined: Jun 2001
Posts: 12,310 South Carolina | My son and I have also had good experiences dealing with Kokatat. I will be sending my drysuit in before winter to have the ankle cuffs replaced with booties as I am tired of having wet feet. Well if you go for latex booties, you'll still get your feet wet...either from sweat or from when they break (typically within a few months). Get the breathable (Goretex or Tropos) fabric booties...way better! I've had both types of booties - and I definitely recommend the Gortex.
Jake Kohl | | |
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