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Kokatat Kudos #154654
09/09/08 03:32 PM
09/09/08 03:32 PM
Joined: Jul 2001
Posts: 1,200
Vancouver, BC
Tornado Offline OP
veteran
Tornado  Offline OP
veteran

Joined: Jul 2001
Posts: 1,200
Vancouver, BC
Just had my Kokatat Super Nova Tropos drysuit returned from repair. They found the leak, fixed it, slapped on two new wrist seals and return shipped...all no charge!

Impressive.


Mike Dobbs
Tornado CAN 99 "Full Tilt"
-- Have You Seen This? --
Re: Kokatat Kudos [Re: Tornado] #154655
09/09/08 04:18 PM
09/09/08 04:18 PM
Joined: Feb 2004
Posts: 26
Petaluma, CA
D
David_Melcon Offline
newbie
David_Melcon  Offline
newbie
D

Joined: Feb 2004
Posts: 26
Petaluma, CA
My son and I have also had good experiences dealing with Kokatat. I will be sending my drysuit in before winter to have the ankle cuffs replaced with booties as I am tired of having wet feet.

Re: Kokatat Kudos [Re: David_Melcon] #154656
09/09/08 04:21 PM
09/09/08 04:21 PM
Joined: Jun 2001
Posts: 12,310
South Carolina
Jake Offline
Carpal Tunnel
Jake  Offline
Carpal Tunnel

Joined: Jun 2001
Posts: 12,310
South Carolina
You'll never see better customer service from a manufacturer.


Jake Kohl
Re: Kokatat Kudos [Re: Jake] #154657
09/09/08 05:20 PM
09/09/08 05:20 PM
Joined: May 2004
Posts: 1,403
V
Ventucky Red Offline
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Ventucky Red  Offline
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V

Joined: May 2004
Posts: 1,403
Quote
You'll never see better customer service from a manufacturer.


Garmin too!

Re: Kokatat Kudos [Re: Ventucky Red] #154658
09/09/08 05:31 PM
09/09/08 05:31 PM
Joined: Jul 2001
Posts: 1,200
Vancouver, BC
Tornado Offline OP
veteran
Tornado  Offline OP
veteran

Joined: Jul 2001
Posts: 1,200
Vancouver, BC
Quote
Quote
You'll never see better customer service from a manufacturer.


Garmin too!


YUP!

Was enquiring about getting an old GPS III+ until repaired for the $125 flat rate...when they suggested trying a new antenna...which they then proceeded to send me for free (retails for $25 on the website). Worked!


Mike Dobbs
Tornado CAN 99 "Full Tilt"
Re: Kokatat Kudos [Re: David_Melcon] #154659
09/09/08 07:54 PM
09/09/08 07:54 PM
Joined: Dec 2004
Posts: 23
hobiekite Offline
stranger
hobiekite  Offline
stranger

Joined: Dec 2004
Posts: 23
dave

don't get the rubber booties go for gortex, more money but well worth it. much easier to get in and out of your neoprene boots.

bernd


nacra 5.8 h16 new york
Re: Kokatat Kudos [Re: David_Melcon] #154660
09/10/08 12:13 AM
09/10/08 12:13 AM
Joined: Jul 2001
Posts: 1,200
Vancouver, BC
Tornado Offline OP
veteran
Tornado  Offline OP
veteran

Joined: Jul 2001
Posts: 1,200
Vancouver, BC
Quote
My son and I have also had good experiences dealing with Kokatat. I will be sending my drysuit in before winter to have the ankle cuffs replaced with booties as I am tired of having wet feet.


Well if you go for latex booties, you'll still get your feet wet...either from sweat or from when they break (typically within a few months).
Get the breathable (Goretex or Tropos) fabric booties...way better!


Mike Dobbs
Tornado CAN 99 "Full Tilt"
Re: Kokatat Kudos [Re: Tornado] #154661
09/10/08 06:20 AM
09/10/08 06:20 AM
Joined: Jun 2001
Posts: 12,310
South Carolina
Jake Offline
Carpal Tunnel
Jake  Offline
Carpal Tunnel

Joined: Jun 2001
Posts: 12,310
South Carolina
Quote
Quote
My son and I have also had good experiences dealing with Kokatat. I will be sending my drysuit in before winter to have the ankle cuffs replaced with booties as I am tired of having wet feet.


Well if you go for latex booties, you'll still get your feet wet...either from sweat or from when they break (typically within a few months).
Get the breathable (Goretex or Tropos) fabric booties...way better!


I've had both types of booties - and I definitely recommend the Gortex.


Jake Kohl

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