Andrew:

What you're saying is totally out of character for Karl. I have used him as well have recommended him to others and the feedback has been nothing but positive. He even made a special trip for a custom trampoline to deliver to me on a Friday so I could race on Saturday.

Speaking to his father over the weekend he tells me his business has been very busy doing contract work for North Sails, Murray's Marine, and a few others. Also he is moving to a larger facility to handle the work load.

I'll shoot him an email to let him know your dissatisfaction and that he needs to make this right ASAP.

Karl/SLO Sails and Canvas is by no means a Sailing Pro Shop of yesteryear operation.

Not to change the subject, but being you're in Dunedin, Florida and Sunrise is in Pinellas Park and already has the pattern why did you come all the way across the continent for a trampoline? They're what 15 minutes away? Personally and much as I'll support SLO Sails, Sunrise makes a better trampoline