Good old grapevine. Right every time. Isn't nice to know that slo talks to the grapevine but ignores the customer.

Does it say on their site place your order and send us your pattern and don't try and contact us again. If you do we will ignore you and keep your pattern ( in this case the pattern was a friends tramp ) and then laugh it off to the grapevine saying the guy is a dick because he sent a email or made a phone call. Really??

slo uses the Internet to gain business when they don't fulfill their end the Internet can and should be used to inform others.