Thanks for the heads up, when the time comes to replace mine, I'm going with Sunrise.

If I can suggest, you're going to need to send him a final demand via registered/certified mail for your property, or compensation for it before you can go after him.

Or, just send this guy the link to this thread. That would get my attention.

Not to kick you while your down Andrew, but this goes to show you that the sweet taste of a good deal will turn sour when the expectations of quality and service are not there.