Sarah, have you contacted Anne-Marlene at Marstrøm? She usually responds quite promptly.. annemarlene@marstrom.com (but I suspect she is away on summer-vacation now)

I usually order some Tornado parts from Marstrøm once or twice a year, and dont have much trouble. The last time they hastily packaged and sent my order by express mail on a short notice, as we had a regatta to attend.