Todd, couldn't agree more with your last two posts.
Without getting into a lot of detail, I've been very fortune to have worked with some of the best ROs in the business. The single common trait that separates these guys from the rest is their unwavering commitment to the sailors. Their races, in all aspects including SIs, is all about giving the clients (sailors) what they want, and the best possible racing.
Obviously, this can be challenging at times, but this is my goal as well.
