Well, you can be angry with me or you can understand the system you are fighting was put in place by your state legislature and insurance lobby to exclude as many claims as possible i.e. people who are sick.

You might also consider the demand for this new service is so high it is crashing the system.

You migh also confront the person who told you once you leave the private system you can never go back. I suspect that is an outright lie and may be illegal.